| Using the Help System |
 | Navigating the Help System |
| Printing in the Help System |
| Chapter 1 - About Scribe |
| System Requirements |
| Chapter 2 - See What We Offer! |
| Introduction |
| Scribe Lite |
| EZ Dictate |
| Scribe Complete - MD/MT Solutions |
| Dictation Platform Overview |
| MT Platform Overview |
| MD Platform Overview |
| PatientChart |
| Admin Platform Overview |
| Inbound/Outbound Integrations Overview |
| Template/Digital Signature Overview |
| Chapter 3 - Getting Started |
| System Requirements |
| IE Setup for Scribe |
| Windows XP Setup for Scribe |
| Windows Vista PC Setup for Scribe |
| Windows 7 PC Setup for Scribe |
| Setup |
| Dictation Setup - Phone |
| Phone System Customization |
| Upload Tool Setup |
| Dictation Setup - DSS & Player Pro Software |
| DSS Player Pro (Release 4) Software installation |
| DS 2300 Setup Guide |
| DS 2400 Setup Guide |
| DS 3000 Setup Guide |
| DS 3300 Setup Guide |
| DS 3400 Set Up Guide |
| DS 4000 Setup Guide |
| DS-5000 Setup Guide |
| Required patches for DSS software versions |
| File Transfer Process |
| FTP Automation Setup Guide |
| Inbound Dictation - User |
| Scribe Direct |
| Scribe Lite Setup Guide |
| Setup Wizard |
| Scribe Lite Terms and Conditions |
| MD Setup-Scribe Complete |
| Basic Setup Guide MD |
| IE OS Setup Guide MD |
| MS Vista Setup |
| Re-running the MS Vista regedit script after updaates |
| Accessing Word 2007 toolbars in Scribe |
| Templates |
| MS Word - Auto Populate Template |
| Scribe Template Modification and Upload |
| MT Platform Setup |
| Word Set Up |
| Set Up For MS XP |
| Set Up For MS VISTA |
| MT Workstation Setup |
| Disabling Pop-up blockers |
| IE setting for blocked auto-upload of audio files on MT 3.0 platform |
| Accessing Word 2007 toolbars in Scribe |
| Express Scribe MT Setup |
| Install Express Scribe |
| Open file w/out saving |
 | AdminXP Setup |
| Chapter 4 - Dictation Platform Usage |
| Phone System |
| Generic Phone Guide |
| Digital Recorders User Guides |
| Olympus |
| Recorder models supported by Scribe |
| Support for Discontinued Recorders |
| Olympus Software Installation |
| DS Hands free users guide |
| Delivering digital voice files to Scribe |
| Upload Tool |
| Upload Tool user guide |
| Upload Tool Error Messages |
| E-mailing dictations to Scribe |
| Email dictations from Outlook |
| Email dictations from other email providers |
| Scribe Direct |
| Installing Scribe Direct |
| Configuring Scribe Direct |
| User Manager |
| Folder Monitors |
| Log Viewer |
| Scribe Direct FAQ's |
| sFTP |
| Automation Setup Guide for Network |
| Automation Installation Steps |
| Use of Automated Program |
| FTP |
| FTP Instructions |
| Chapter 5 - Scribe MD - Complete |
| Home and Login Pages |
| Site Overview |
| Files Tab |
| Search Pane |
| Documents Queue, Tool Buttons and Icons |
| Preferences Tab |
| Reference Tab |
| Schedule Tab |
| Charts Tab |
| Reports Tab |
| Volume Report MD |
| Snapshot Report MD |
| Cycle Time report MD |
| Quality Report MD |
| Visit Schedule Report MD |
| Admin Tab |
| Medical Records Workflow |
| Faxing and Emailing from Scribe |
| AutoDistribution |
| MD Search Tips |
| Understanding the Tracking feature |
| Medical Records Process |
| Workflow |
| Dual Signature for Residents and Fellows |
| Chapter 6 - Scribe MT - Complete |
| MT 3.1 Overview |
| Login |
| Queue Page functions |
| View Feedback |
| Editor Page functions |
| MT 3.1 Recommended Workflow |
| Select a Dictation |
| Open the Voice File and Begin |
| Select Template |
| Macros |
| Demographics |
| Schedules |
| History |
| Transcribe and Finish |
| AI |
| MT M*Modal |
| M*Modal AME Monitor Guide |
| Reporting |
| Adjusting report criteria |
| Volume report |
| Snapshot report |
| Cycle Time Report |
| Quality Report |
| Scribe MT Line Count Overview |
| Finish2QA |
| Schedules |
| History |
| Queues |
| MT Workstation |
| QA (Quality Assurance) |
| Cobrand QA vs. MT QA |
| QA Processing Flowchart |
| Suggested Workflow Setups |
| Scenario: All rejected documents should be rejected to the QA Queue on Processing Tab. |
| Scenario: 100% of transcriptions from a queue need to go to QA. |
| Scenario: Transcription done offshore, first level of QA offshore, finished to US QA |
| Workflow |
| Launching Audio Player While In Editor |
| Scribe Lite |
| Scribe Lite on the MT Platform |
| Scribe Lite MT Overview |
| Login |
| Queue Page Overview |
| Queue Page Functions |
| View Feedback Lite |
| Editor Page Overview |
| Editor Page Functions |
| Scribe Lite MT Workflow |
| Select a Dictation |
| Open a Voice File and Begin |
| Select a Template |
| Using Macros |
| Demographics |
| Transcribe and Finish |
| Running MT Lite Reports |
| Adjusting Report Criteria |
| Volume Report |
| Snapshot Report |
| Cycle Time |
| Quality Report |
| Templates Lite |
| MS Word Template Creation |
| Upload a Template |
| Scribe Lite on the MD Platform |
| Scribe Lite Dictation Options |
| Generic Phone Guide |
| Upload Tool Guide |
| Scribe Lite MD Platform Architecture |
| Login Page and Tabs |
| Files Tab Architecture |
| Preferences Tab Architecture |
| Reference Tab Architecture |
| Scribe Lite MD Workflow |
| Login |
| Files Tab |
| Inbox |
| Archive |
| Pending |
| Additional MD Tabs |
| Chapter 7 - Admin Platform Usage |
| Overview: Cobrand Admin Platform |
| MTSO Customer Launch Process |
| MTSO Customer Launch Process Check List |
| Setting up CoBrand Admins |
| Advanced Password Settings |
| Overview: MD Admin Platform |
| Home Page |
| Profile Page |
| Overview: MT Admin Platform |
| Setting Up MTs |
| Setting Up MT Groups |
| Setting Up MT Users |
| Setting MT Role Permissions |
| Setting Up MD Customers |
| Setting Up MD Groups |
| Setting Up MD Users |
| Setting MD Roles and Permissions |
| Cloning MD/MT Users |
| Setting Up Address Books |
| Allowing Access to an Address Book |
| Deleting Contacts |
| Linecounts |
| Setting MT Group Processing |
| Setting Line Count Items |
| Billing, Reporting and Statistics |
| Billing |
| Cobrand Administration |
| Administration Home |
| The Dashboard |
| MD Management |
| Profile Tab |
| Processing Tab |
| Permissions Tab |
| Users/Groups Tab |
| Library Tab |
| Templates |
| Macros |
| Letterhead |
| AI Tab |
| Template/Digital Signature Setup |
| Templates |
| MS Word templates |
| Modify/Upload Templates |
| Text Environments |
| Digital Signatures |
| Creating a Digital Signature |
| Scribe Graphic Signature Request Form |
| Uploading a Digital Signature |
| Chapter 8 - Integrations |
| Inbound Information |
| Outbound Information |
| Chapter 9 - PatientChart |
| PatientChart Overview |
| PatientChart workflow with Inbound integration |
| Open PatientChart via the Schedule tab |
| Create a New Record |
| Edit and Approve your record |
| Approved Records in Patient Chart |
| PatientChart workflow without Inbound integration |
| Add a patient |
| Add a patient visit |
| Create a New Record |
| Edit and Approve your record |
| Approved Records in Patient Chart |
| PatientChart Recommended Workflow |
| Chapter 10 - EZ Dictate |
| Basic Setup Guide |
| Basic Daily Operation |
| Downloading voice files from the FTP site |
| EZ Dictate MT Platform: Basic Daily Operation |
| EZ Dictate MTSO Administration Daily Operation: Reporting |
| Advanced Setup Guide |
| Advanced Daily Operation |
| Generic EZ Phone Guide |
| Chapter 11 - Troubleshooting |
| FAQs |
| MT FAQ's |
| Finding AutoCorrect Menu |
| ExpressScribe Not Loading Files |
| Express Scribe Opens in Computer Language |
| Files Still Play Through Win Media Player |
| Problem With Function Keys |
| Documents Open Outside Scribe |
| Documents Load Slowly |
| Downloading Records |
| Maximize Word Screen |
| Runtime Error 429 |
| Changing Word toolbars in Scribe |
| When Track Changes is Advertantly Turned on in Scribe |
| MD FAQ's |
| First Time MD User FAQ's |
| Dictation FAQ's |
| Admin FAQ's |
| Email Notifications for FTP Upload, Document Rejection, and STAT Dictation |
| Entering User Inbound ADT Information in AdminXp |
| General Assistance |
| Finding your PC's IP address |
| Solutions |
| Dictation Solutions |
| Handheld Devices (DVR) |
| Corrupted Memory Card |
| Olympus Warranty |
| Avoiding Duplicate Dictations in the Scribe System When Sent Via Email |
| DSS Player Pro Required Patches |
| Document Files |
| Audio Files Disappeared |
| Uploading from DS300 |
| Files Not Transmitting to Scribe |
| Message: "Loading...Please Wait" |
| MD Solutions |
| Active X |
| ActiveX Restricted |
| Red X or Blank Screen |
| Remove Active X |
| Update ActiveXControl |
| Audio Files |
| Dictation Time Discrepancy |
| Voice File Storage |
| Olympus Troubleshooting |
| Document Mgt |
| Auto Fax Not Working |
| Browser Shuts Down |
| Documents Load Slowly |
| Downloading Records |
| Editng Archived Transcriptions |
| First Time MD User FAQ's |
| Poor Transcription Quality |
| Problems Saving Documents |
| Search Function Slow |
| System Slow |
| Printing |
| Batch Printing Not Functioning |
| IE7 Printing Problem |
| Failed Automation Server |
| Printer Options |
| Scribe Text Prints on Documents |
| Word |
| Documents Load Slowly in Scribe |
| Documents Open Outside Scribe |
| Maximize Word Screen |
| Spellcheck |
| Toolbar Changes |
| Track Changes |
| MS Vista Registry Change |
| Customizing Word Toolbars |
| Accessing MS Word '07 toolbars |
| IE7 Setup for Scribe |
| Scribe Documents Loading Slowly |
| Testing connection speed |
| MT Solutions |
| Document Mgt |
| Accessing Transcriptions |
| Document Rejected |
| Word |
| Lost Right Click Function |
| MS Vista Registry Change |
| Customizing Word Toolbars |
| IE7 Setup for Scribe |
| Scribe Documents Loading Slowly |
| MT Troubleshooting Form |
| Admin Solutions |
| Billing |
| Charging for Reformatting |
| MS Vista Solutions |
| Change the default program for an audio file type with Vista. |
| MS Vista with Word 2003 |
| Sending Application Log |
| Turn-off MS Word document prompt |
| How MS Word documents become corrupt |
| Error Messages |
| General |
| Document Recovery |
| Failed Automation Server |
| Failure to save error |
| "File in use" Popup |
| File Download Warning |
| Insufficient Memory |
| Malicious Script Detected |
| Microsoft IE Has Encountered a Problem |
| Normal.Dot |
| Open Document or Save to Disk |
| Read-only document |
| Runtime Error 70 |
| Runtime Error 429 |
| Runtime Error 5995 |
| Runtime Error 2147221248 |
| Appendix |
| Links to Other Resources |
© 2010 Scribe Healthcare Technologies, Inc. [Help Ver. 5.5]