Put our team on your team.
We are engaged with practitioners, technologists, regulators and industry experts to create intuitive products that are a step or two ahead of where healthcare is headed. Why? To free you to focus on improved patient outcomes and your bottom line.
Meet the Scribes – a team dedicated to creating tools that really work and which make a real difference dramatically improving healthcare information creation and management:
John earned a BS in Computer Science/Business Administration from Belmont Abbey College. Outside of work, John’s love of the great outdoors is reflected in his hobbies of fly fishing, hiking, trail running, kayaking, gardening, and large format landscape photography. John enjoys working with environmental stewardship and philanthropic children’s organizations.
Robert has utilized his 30 years plus of experience in government contracting, management, finance, marketing, and sales in a variety of global organizations. Robert holds a B.S. in Business Administration from Towson University. As Vice President of Sales & Business Development for an International apparel manufacturer, Robert lead a sales effort producing over $200 million in national sales over a 12 year period. Robert served as a CEO of a MTSO for more than 15 years serving its national and government clientele. Robert negotiated the acquisition of the MTSO by Scribe. Rob enjoys time with his family, serving his church, reading and snow skiing.
Catherine has utilized her 30 years plus of experience in management, medical records and lab work in hospitals and in multi-specialty physician office settings. Catherine is a graduate of Medix School. Catherine spent more than 10 years as Director of Medical Records for a large Mid Atlantic Orthopedic practice. Catherine was Founder and President of a successful MTSO for more than 15 years. Catherine joined Scribe after the acquisition of her company. Catherine enjoys time with her family, serving her church, her dog, cooking and reading.
DeLayce has been involved in the transcription industry for over 20 years in a variety of roles. With a move from Tampa, FL to Charlotte, NC, and with a busy young family, DeLayce made a shift in professions from commercial lending to medical transcription, and worked for 10 years transcribing within a large Carolina healthcare enterprise. In 2002, DeLayce took on the role of transcription supervisor for a start-up transcription service located in Charlotte and helped guide its direction and vigorous growth for 6 years. During that time, DeLayce developed skills in team management, staff recruiting and training, and quality programs. In 2008, along with two business partners, Chris Scheppegrell and John Stines, she became Co-Founder and Operations Manager of TransPortal. With an extremely talented team of managers, quality assurance specialists, and transcriptionists, TransPortal grew to become a very successful business providing dictation and transcription services to clinics and hospitals around the country, and eventually merged with Scribe in 2015.
DeLayce has been an active member of AHDI for many years and previously served as president of the Carolinas Regional Association for Healthcare Documentation Integrity. DeLayce is one of a small percentage of those involved with medical transcription who has earned the Certified Medical Transcriptionist (CMT) designation. In addition, DeLayce spent many years volunteering in assisting other staff members at TransPortal, as well as regional transcription professionals, with CMT study groups to help prepare them for the certification exam. Through the many years of membership, credentialing advocacy, volunteer work, and organization of several educational symposiums, DeLayce earned the designation of AHDI Fellow.
Now empty nesters, DeLayce and her husband enjoy travel, gardening, hiking, and culinary pursuits, and catching up and spending time with their three adult children as often as possible.
Lawrence has more than 25 years of experience in management and sales. During his most recent prior position as Chief Executive Officer and Co-founder of Maradigm Corporation, Lawrence played an important role in leading the company in the healthcare clinical documentation and information sector. Prior to Maradigm Corporation Lawrence served in a number of roles including Vice President of Sales and Marketing, National Sales Manager, Regional Director for organizations such as Genesis, Idea Integration, Allscripts and LabCorp. During his tenure with these organizations Lawrence was instrumental in developing customer support and sales departments, increasing profitability, driving revenue growth and increasing market penetration. Lawrence graduated from ISU with a degree in Business, Economics and Political Science.
Prior to joining Scribe, David co-founded a successful Chicago-based transcription company called Maradigm Corporation. For the past 15 years, he was responsible for creating marketing messaging, implementing sales campaigns, managing sales staff and servicing all customer and vendor relationships. Armed with a BA from Northern Illinois University in Corporate Communications, David has consistently displayed a positive track record for success in sales and relationship development throughout his career.
A veteran clinical documentation professional, Kevin has over 20 years of experience developing and managing the medical transcription and delivery process. His insight and know-how cumulated while working for some of the industry’s largest players. Working through assignments with increasing responsibility he went from customer-facing service roles to a regional director of the nation’s largest service provider. As a Scribe Sales Engineer, Kevin takes his hands-on management experience and adds value by improving business processes to help organizations meet their goals.
Al Knowles joins Scribe with a 27 year long career in the healthcare industry. After leaving the U.S. Marine Corps with experience in computer programming, he started working in the healthcare sales/technology field and developed skills in all areas of the industry, including leading and founding several companies. He has managed EHR discrete data migration projects exceeding $10 million. Knowles developed expertise in Revenue Cycle Management and has applied this knowledge to create a custom workflow methodology that improved the production of migrating discrete PHI from legacy EHRs to newly installed EHRs by more than 500%. He was drawn to Scribe because of our unique insight regarding the need for improving practice management through optimized workflows, maximized revenues per encounter, and the boldness to be different in creating non-traditional ways to achieve overall maximum efficiency in all areas of operations that have lead to higher physician and practice productivity and profits for providers.
Knowles will be growing a team of professionals to expand Scribe’s services in Coding, Billing, RCM and Practice Management along with consulting services that include financial analysis, documentation workshops, pre-audit preparation with certified Recovery Audit Contractor auditors, fee schedule analysis, and workflow process analysis with written reports of recommendations for improvement.
Tom received a BBA in Accounting & Management Information Systems from Eastern Michigan University, Ypsilanti, Michigan. In his spare time Tom enjoys traveling with his wife and kids and continuing his support of several non-profit healthcare initiatives providing them with strategic direction and substantial growth opportunities.
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