Billing Challenge Before Scribe
Lost or delayed billing opportunities have been identified at many of the NANI offices due to doctors traveling to different satellite offices and the extra hours required by providers for data input. The physicians and practice managers at NANI do their best to balance and communicate that accurate documentation needs to be completed in 24 hours in order to submit for billing and other mandated criteria. There is a percentage of documentation that cannot always meet this timeframe due to the limited amount of time available to each provider due to other responsibilities. This has resulted in delayed billing.
Billing Challenge With Scribe
Patient data is thoroughly “sniffed” for proper documentation needs by a Scribe medical specialist prior to being accurately inserted into NANI’s EMR. This creates an efficient and natural workflow for the doctors, and reviews show that documentation is fulfilled in a timely fashion in a more consistent pattern. In addition, any flagged information found by the Scribe medical specialist is transmitted to the doctor’s mobile phone to encourage prompt attention. This easily accessed workflow allows the physicians to be more efficient and their documentation to be more accurate for each patient encounter.
Findings
NANI’s original goal to gain ”A cost-effective and efficient solution/service to accurately generate ’value-driven’ patient encounter documentation” has been realized along with other benefits, presenting a very strong case for the continued utilization of ScribeMobile and Scribe Charting services throughout the entire NANI network. The time savings of over 10 hours per doctor each month should allow for more patient visits. If each doctor sees as few as 2 new patients each month, the cost of Scribe’s services would be covered and give NANI the potential of creating new revenue and growth.
