Billing​ ​Challenge​ ​Before​ ​Scribe

Lost or delayed billing opportunities have been identified at many of the NANI offices due to doctors traveling to different satellite offices and the extra hours required by providers​ ​for​ ​data​ ​input.  The physicians and practice managers at NANI do their best to balance and communicate that accurate documentation needs to be completed in 24 hours in order to submit for billing and other mandated criteria. There is a percentage of documentation that cannot always meet this timeframe due to the limited amount of time available to each provider due to other responsibilities. This has resulted in delayed billing. 

Billing​ ​Challenge​ ​With​ ​Scribe   

Patient data is thoroughly “sniffed” for proper documentation needs by a Scribe medical specialist prior to being accurately inserted into NANI’s EMR. This creates an efficient and natural workflow for the doctors, and reviews show that documentation is fulfilled in a timely fashion in a more consistent pattern. In addition, any flagged information found by the Scribe medical specialist is transmitted to the doctor’s mobile phone to encourage prompt attention. This easily accessed workflow allows the physicians to be more efficient and their documentation to be more accurate for each patient​ ​encounter. 

Findings 

NANI’s​ ​original​ ​goal​ ​to​ ​gain​ ​”A​ ​cost-effective and​ ​efficient​ ​solution/service​ ​to​ ​accurately generate​ ​’value-driven’​ ​patient​ ​encounter documentation”​ ​has​ ​been​ ​realized​ ​along​ ​with other​ ​benefits,​ ​presenting​ ​a​ ​very​ ​strong​ ​case for​ ​the​ ​continued​ ​utilization​ ​of​ ​ScribeMobile​ ​and​ ​Scribe​ ​Charting​ ​services throughout​ ​the​ ​entire​ ​NANI​ ​network.  The​ ​time​ ​savings​ ​of​ ​over​ ​10​ ​hours​ ​per​ ​doctor each​ ​month​ ​should​ ​allow​ ​for​ ​more​ ​patient visits.​ ​If​ ​each​ ​doctor​ ​sees​ ​as​ ​few​ ​as​ ​2​ ​new patients​ ​each​ ​month,​ ​the​ ​cost​ ​of​ ​Scribe’s services​ ​would​ ​be​ ​covered​ ​and​ ​give​ ​NANI​ ​the potential​ ​of​ ​creating​ ​new​ ​revenue​ ​and growth.