For IT teams

Stop running IT from memory. Instantly capture workflows so you can scale what works, fix what doesn't, and build smarter AI tools.

Trusted by 94% of the Fortune 500

From institutional knowledge to an operational system

Capture

Scale

Improve

Power AI

Capture workflows as you work

Scribe turns your team's work into documentation, and keeps it current as things change.

Share guides where work happens

Push guides into the tools your team already uses, and watch repeat tickets disappear before they reach your queue.

Fix the most painful parts of IT

Analyze workflows with AI to see where your team loses time, so you know what to fix, and in what order.

Make your AI tools smarter

Connect workflow context to your AI tools via MCP or API, so agents perform better and teams get accurate answers in the chatbots they already use.

“Scribe is the greatest software I’ve ever used. Documentation that used to take me multiple hours now takes me 15-20 minutes.”

Dave Garrigan

Sr. Technical Analyst

“Scribe has completely transformed how I create software instruction manuals, making the process incredibly efficient and easy for users to follow.”

Elizabeth Rowe

Data Analyst

“Scribe Optimize gives our teams the visibility and insights to do our best work, every day. No other platform exists that can deliver this level of understanding.”

Jared Saunders

Technical Support

Enterprise-grade security, built in

Sensitive data stays out

150 categories of PII, PHI, and PCI redacted automatically.

You decide where Scribe works

Admins approve every application Scribe works with. Add or remove at any time.

Built for enterprise scale

SOC 2 Type II, HIPAA, FERPA, and GDPR compliant. Fine-grained workspace permissions.

Works where your teams work. Bring workflow context to your teams and AI tools.

IT knows how everything works. Now everyone else can too.

Document any browser, desktop,
or cross-app workflow

Automatically redact sensitive employee data

Surface guides in your AI tools,
wikis, and more

Feed your AI agents via MCP and API

Integrate with SSO and SCIM

Set granular permissions and controls