See how work really happens, where to improve, and how to drive ROI with Scribe Optimize.
See it in action
Automatically document workflows and empower your org to work consistently and compliantly — freeing IT to drive what’s next.
Trusted by 266,800 IT teams
Automatically document and standardize workflows so your team spends less time hand-holding and more time driving innovation.
Shrink help desk backlogs without burning out your team. Help employees resolve issues themselves with clear, accurate guides.
Easily train employees how to use tools the right way, so you see higher ROI from your tech stack.
No more guessing games. Get a living map of how work really happens, spot bottlenecks, and prioritize where AI initiatives will deliver the biggest impact.
use cases
Turn processes into playbooks to train colleagues, assist customers, and drive software adoption.
Use cases
From onboarding new hires to rolling out new software, make sure every workflow — across all your tools — is effortlessly documented.
Answer help desk tickets
Build training materials
Implement software
Create SOPs
Onboard new hires
Turn processes into playbooks
Free your team from tedious documentation — so they can focus on strategic work.
Sensitive information?
Auto-redacted.
Protect your organization’s sensitive data with enforced, standardized screenshot redaction.
Centralize your knowledge
Surface guides wherever your teams go for help — AI chatbots, wikis, and more.
Document complex processes
Compile multiple guides, resources and media all in one place — in just a few minutes.
Put an end to outdated docs
Stop tiny errors from multiplying into costly mistakes. Edits update everywhere, instantly.
Consistent execution, every time
Turn any guide into an interactive walkthrough to ensure workflows are completed correctly.
