← Resources

Knowledge Management

Building knowledge bases, wikis, capturing tribal knowledge, information sharing practices, and reducing knowledge silos.

Featured case study

New York Life accelerates pace of learning through adoption of Scribe

The insurance giant enabled its employees to reduce time spent manually capturing and searching for process knowledge, freeing them up to focus on higher-level work.

Read the story

More case studies

HubSpot CRM Implementation Guide and Best Practices
HubSpot CRM Implementation Guide and Best Practices
Jan 16, 2026
6 Steps for Successful ERP Change Management
6 Steps for Successful ERP Change Management
Jan 16, 2026
Celonis vs. UiPath: Process Mining Comparison
Celonis vs. UiPath: Process Mining Comparison
Jan 15, 2026
8 Best Celonis Competitors for Process Mining
8 Best Celonis Competitors for Process Mining
Jan 15, 2026
Workday Implementation Guide: Steps, Timeline & Best Practices
Workday Implementation Guide: Steps, Timeline & Best Practices
Jan 15, 2026
ServiceNow implementation: Key steps and best practices
ServiceNow implementation: Key steps and best practices
Dec 19, 2025
Best Practices for IT Change Management
Best Practices for IT Change Management
Dec 19, 2025
What is the change management process? How it guides projects
What is the change management process? How it guides projects
Dec 8, 2025
Inside the 2025 Report: How Work Gets Done
Inside the 2025 Report: How Work Gets Done
Aug 18, 2025
Creating Quick Reference Guides: Tools, Tips and a Template
Creating Quick Reference Guides: Tools, Tips and a Template
Dec 10, 2024
The 5 Best Free Wiki Software To Boost Your Team’s Documentation
The 5 Best Free Wiki Software To Boost Your Team’s Documentation
Oct 11, 2024
Guidde vs. Scribe: Uncover the Ultimate Tool to Streamline Documentation!
Guidde vs. Scribe: Uncover the Ultimate Tool to Streamline Documentation!
Sep 20, 2024
Change Management Toolkit: 5 Key Components (+ Templates)
Change Management Toolkit: 5 Key Components (+ Templates)
Jan 3, 2024
Top 16 Best Knowledge Base Software for 2025
Top 16 Best Knowledge Base Software for 2025
Nov 19, 2023
The 12 Best eLearning Software of 2024
The 12 Best eLearning Software of 2024
Nov 10, 2023
Microlearning: Boost Your Bite-Sized Knowledge
Microlearning: Boost Your Bite-Sized Knowledge
Nov 8, 2023
Google Sheets Tutorial: Everything You Need to Know
Google Sheets Tutorial: Everything You Need to Know
Jul 12, 2023
Smart Solutions: Navigating AI Knowledge Management
Smart Solutions: Navigating AI Knowledge Management
Jun 30, 2023
What You Need to Start an Accounting Firm
What You Need to Start an Accounting Firm
Jun 30, 2023
AI Knowledge Bases: Why Your Business Needs One
AI Knowledge Bases: Why Your Business Needs One
Jun 1, 2023
What is a Team Charter? Why is It Important & How to Create One
What is a Team Charter? Why is It Important & How to Create One
May 11, 2023
8 Effective Team Management Tips for Modern Managers & Leaders
8 Effective Team Management Tips for Modern Managers & Leaders
May 3, 2023
10 Best Team Management Software to Elevate Your Team 2025
10 Best Team Management Software to Elevate Your Team 2025
May 3, 2023
15 Best Management Practices (+ Examples) for Today’s Leaders
15 Best Management Practices (+ Examples) for Today’s Leaders
May 2, 2023
4 Challenges of Team Management How to Overcome Them
4 Challenges of Team Management How to Overcome Them
May 1, 2023
Unlock Your Team's Potential: 6 Best Practices for Better Team Management
Unlock Your Team's Potential: 6 Best Practices for Better Team Management
May 1, 2023
10 Trainer Skills You Need (+ Challenges Trainers Face & How To Solve Them)
10 Trainer Skills You Need (+ Challenges Trainers Face & How To Solve Them)
Apr 24, 2023
The Ultimate Product Training Template: A Guide for Both Internal & External-Facing Teams
The Ultimate Product Training Template: A Guide for Both Internal & External-Facing Teams
Apr 5, 2023
6 Real-World Blended Learning Examples for Modern Educators
6 Real-World Blended Learning Examples for Modern Educators
Apr 5, 2023
Learner-Centered Teaching Approach & Learning Development
Learner-Centered Teaching Approach & Learning Development
Apr 5, 2023
What Is a Workflow? A Beginner's Guide to Understanding & Optimizing Work
What Is a Workflow? A Beginner's Guide to Understanding & Optimizing Work
Mar 29, 2023
15 Proven Methods for Training Employees
15 Proven Methods for Training Employees
Mar 23, 2023
7 Training Program Examples to Boost Employee Development
7 Training Program Examples to Boost Employee Development
Mar 23, 2023
6 Knowledge Management Challenges (& Solutions)
6 Knowledge Management Challenges (& Solutions)
Mar 23, 2023
The 9 Hidden Barriers of Change & How to Uncover Them: A Comprehensive Guide
The 9 Hidden Barriers of Change & How to Uncover Them: A Comprehensive Guide
Feb 17, 2023
What is Knowledge Management? Effectively Optimize Your Org Intelligence & Prevent Loss
What is Knowledge Management? Effectively Optimize Your Org Intelligence & Prevent Loss
Feb 15, 2023
From Beginner to Expert: Top Training Material Examples to Inspire You
From Beginner to Expert: Top Training Material Examples to Inspire You
Feb 14, 2023
Knowledge Base Template for Articles: An Easy Guide on How to Create Them
Knowledge Base Template for Articles: An Easy Guide on How to Create Them
Jan 31, 2023
10+ Best Free Knowledge Base Software [2025]
10+ Best Free Knowledge Base Software [2025]
Jan 11, 2023
People, Process, Technology: A Framework for Leaders
People, Process, Technology: A Framework for Leaders
Jan 11, 2023
How to Design a Change Management SOP for Efficient Implementation
How to Design a Change Management SOP for Efficient Implementation
Jan 11, 2023
From Chaos to Clarity: A 10-Step Guide to an Effective Change Management Process
From Chaos to Clarity: A 10-Step Guide to an Effective Change Management Process
Jan 9, 2023
What is an Internal Wiki? Tips, Best Practices & Software
What is an Internal Wiki? Tips, Best Practices & Software
Dec 27, 2022
How to Create a Corporate Wiki: A Step-by-Step Guide (+ Free Templates)
How to Create a Corporate Wiki: A Step-by-Step Guide (+ Free Templates)
Dec 20, 2022
HR Trends We’re Expecting to Catch On in 2023
HR Trends We’re Expecting to Catch On in 2023
Dec 14, 2022
How to Make Great Training Videos: a Step-by-Step Guide
How to Make Great Training Videos: a Step-by-Step Guide
Nov 30, 2022
What is Explicit Knowledge? Definition, Examples, Benefits & More!
What is Explicit Knowledge? Definition, Examples, Benefits & More!
Nov 30, 2022
How to Create a Knowledge Base (+ Examples & Free Templates)
How to Create a Knowledge Base (+ Examples & Free Templates)
Nov 29, 2022
What is Tacit Knowledge in Knowledge Management?
What is Tacit Knowledge in Knowledge Management?
Nov 22, 2022
Change Management Activity to Make Your Workplace's Change Management Effective
Change Management Activity to Make Your Workplace's Change Management Effective
Nov 21, 2022
How to Make Instructional Videos: Step-by-Step Guide
How to Make Instructional Videos: Step-by-Step Guide
Nov 19, 2022
Business Process Management Examples: Everything You Need to Know
Business Process Management Examples: Everything You Need to Know
Oct 20, 2022
Internal Process Improvement: An Ultimate Company Guide
Internal Process Improvement: An Ultimate Company Guide
Oct 20, 2022
What is a Project Management Office (PMO)?
What is a Project Management Office (PMO)?
Oct 16, 2022
15 Best Wiki Software Tools in 2025
15 Best Wiki Software Tools in 2025
Oct 14, 2022
The 5 Most Common Project Management Challenges & Their SMART Solutions
The 5 Most Common Project Management Challenges & Their SMART Solutions
Oct 4, 2022
Understanding Version Control: A Guide for DevOps
Understanding Version Control: A Guide for DevOps
Aug 12, 2022
Create Effective Knowledge Base Documents With Scribe
Create Effective Knowledge Base Documents With Scribe
Jul 14, 2022
Knowledge Management Framework: How to Create Knowledge Value
Knowledge Management Framework: How to Create Knowledge Value
Jul 1, 2022
How to Create Effective Knowledge Base Videos
How to Create Effective Knowledge Base Videos
Jun 22, 2022
The Secret to Org Success: Socializing Institutional Knowledge
The Secret to Org Success: Socializing Institutional Knowledge
Jun 10, 2022
What is Knowledge Sharing? Tools, Strategies & Best Practices
What is Knowledge Sharing? Tools, Strategies & Best Practices
May 17, 2022
What is a Knowledge-Sharing Platform and Why Does My Company Need One?
What is a Knowledge-Sharing Platform and Why Does My Company Need One?
May 13, 2022
The 10 Best Knowledge Sharing Systems
The 10 Best Knowledge Sharing Systems
May 11, 2022
15 Knowledge Sharing Best Practices From Effective Hybrid & Remote Teams
15 Knowledge Sharing Best Practices From Effective Hybrid & Remote Teams
May 10, 2022
What Is a Knowledge Manager & What Do They Do?
What Is a Knowledge Manager & What Do They Do?
May 9, 2022
How to Build an Effective Knowledge Base
How to Build an Effective Knowledge Base
May 7, 2022
21 Best Knowledge Sharing Tools To Boost Information Flow [2025]
21 Best Knowledge Sharing Tools To Boost Information Flow [2025]
Mar 17, 2022
How to Create a Robust Knowledge Transfer Strategy
How to Create a Robust Knowledge Transfer Strategy
Mar 16, 2022
How to Create a Customer Service Knowledge Base (+ Free Templates)
How to Create a Customer Service Knowledge Base (+ Free Templates)
Mar 15, 2022
Top 7 Knowledge Management Systems Examples
Top 7 Knowledge Management Systems Examples
Mar 14, 2022
The Different Types of Knowledge in the Workplace
The Different Types of Knowledge in the Workplace
Mar 11, 2022
10 Best Knowledge Management Tools in 2025
10 Best Knowledge Management Tools in 2025
Mar 10, 2022
How to Write Great Knowledge Base Articles (+ Free Templates)
How to Write Great Knowledge Base Articles (+ Free Templates)
Feb 13, 2022
Is Your Company Legible?
Is Your Company Legible?
Jun 1, 2020
NetSuite vs SAP: Choosing the right ERP platform
NetSuite vs SAP: Choosing the right ERP platform
Learn How to Use SharePoint with Scribe
Learn How to Use SharePoint with Scribe

Read about how Scribe can help

Process Optimization

Standard Operating Procedures

Documentation & Guides

Productivity

Scribe logo[email protected]
© 2026 Scribe – All rights reserved.
SOC 2 Compliant
Get Scribe
Product
Company
Legal
Security
[email protected]