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From step-by-step guides to manuals, get the most out of your team's documentation.

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New York Life accelerates pace of learning through adoption of Scribe

The insurance giant enabled its employees to reduce time spent manually capturing and searching for process knowledge, freeing them up to focus on higher-level work.

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More case studies

What’s Technical Writing? How To Create Effective Guides
What’s Technical Writing? How To Create Effective Guides
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How To Write an Excellent Software Design Document
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How To Write a Business Requirements Document
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Elevate Efficiency: The 6 Best Collaborative Documentation Tools
Elevate Efficiency: The 6 Best Collaborative Documentation Tools
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What’s Documentation? Types and Importance Explained
What’s Documentation? Types and Importance Explained
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Processes vs. Procedures: Why Documenting Each Matters
Processes vs. Procedures: Why Documenting Each Matters
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What’s an Operational-Level Agreement, and Why Should You Draft One?
What’s an Operational-Level Agreement, and Why Should You Draft One?
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Agile Documentation: Types and Best Practices
Agile Documentation: Types and Best Practices
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Code Documentation for Software Development
Code Documentation for Software Development
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How To Write Good Documentation: Tips and Tools
How To Write Good Documentation: Tips and Tools
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8 Free Work Instructions Templates To Boost Productivity
8 Free Work Instructions Templates To Boost Productivity
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Guidelines vs. Rules: Differences, Benefits and Other Key Terms
Guidelines vs. Rules: Differences, Benefits and Other Key Terms
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What’s a Playbook? How To Create One + Examples and Tips
What’s a Playbook? How To Create One + Examples and Tips
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How To Write Technical Documentation: Steps and Examples
How To Write Technical Documentation: Steps and Examples
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A Guide to Software Documentation: Types, Tips and Examples
A Guide to Software Documentation: Types, Tips and Examples
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How To Create a Runbook: Guide + Best Practices
How To Create a Runbook: Guide + Best Practices
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Perfecting Your HR Documentation: Types, Tips and Benefits
Perfecting Your HR Documentation: Types, Tips and Benefits
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Create Document Management Workflows That Boost Operational Efficiency
Create Document Management Workflows That Boost Operational Efficiency
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How To Write Useful Software Architecture Documentation
How To Write Useful Software Architecture Documentation
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How To Create Support Documentation in 6 Steps (+ Templates)
How To Create Support Documentation in 6 Steps (+ Templates)
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How To Develop a Document Process Management Strategy
How To Develop a Document Process Management Strategy
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How To Write a Business Case to Wow Decision-Makers
How To Write a Business Case to Wow Decision-Makers
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Software Documentation Best Practices and Examples
Software Documentation Best Practices and Examples
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How To Write a Technical Specification Document (+ Examples)
How To Write a Technical Specification Document (+ Examples)
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How To Write a Technical Requirements Document: 5 Steps
How To Write a Technical Requirements Document: 5 Steps
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Simplify Project Documentation: 10 Free Templates
Simplify Project Documentation: 10 Free Templates
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Top 10 Must-Try Guidde Alternatives in 2025 for Smarter Documentation
Top 10 Must-Try Guidde Alternatives in 2025 for Smarter Documentation
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Process Documentation: A Complete Guide and Best Practices
Process Documentation: A Complete Guide and Best Practices
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Unlock Project Success with These Software Documentation Templates & Ideas
Unlock Project Success with These Software Documentation Templates & Ideas
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8 Templates To Streamline Your Team's Process Documentation
8 Templates To Streamline Your Team's Process Documentation
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Free Accounting Policies and Procedures Template + Examples for Success!
Free Accounting Policies and Procedures Template + Examples for Success!
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IT Documentation 101: Types and Best Practices
IT Documentation 101: Types and Best Practices
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10 Best Software Documentation Tools for More Effective Guides
10 Best Software Documentation Tools for More Effective Guides
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15+ Best Document Management Software of 2025
15+ Best Document Management Software of 2025
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Marketing 101: Tips That Every Marketer Needs to know
Marketing 101: Tips That Every Marketer Needs to know
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14 Free Project Plan Templates for All Teams
14 Free Project Plan Templates for All Teams
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5 Free Business Plan Templates to Simplify Your Planning Process
5 Free Business Plan Templates to Simplify Your Planning Process
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15 Free Instruction Manual Templates For Every Business
15 Free Instruction Manual Templates For Every Business
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Scribe vs. Steps Recorder: Finding the Perfect Replacement
Scribe vs. Steps Recorder: Finding the Perfect Replacement
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Top Accounting Document Management Software of 2025
Top Accounting Document Management Software of 2025
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8 Best Training Documentation Software and Tools for Your Business in 2025
8 Best Training Documentation Software and Tools for Your Business in 2025
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10 Accounting Documents You Need in 2025
10 Accounting Documents You Need in 2025
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How to Get Microsoft Outlook
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How to Remove Duplicates in Excel
How to Remove Duplicates in Excel
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How to Make a Graph in Excel
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7 Swimm Alternatives for Better [2025]
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The Importance of Service Level Agreements (SLAs) in Business Operations
The Importance of Service Level Agreements (SLAs) in Business Operations
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Best Dubble Alternatives & Competitors in 2025
Best Dubble Alternatives & Competitors in 2025
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How to Create a Service Level Agreement: A Step-by-Step Guide (Template)
How to Create a Service Level Agreement: A Step-by-Step Guide (Template)
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6 Note-taking Apps You Must Try in 2025 — Detailed Reviews & Comparison
6 Note-taking Apps You Must Try in 2025 — Detailed Reviews & Comparison
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How to Set Up Autocapture Screenshot: A Step-by-Step Guide
How to Set Up Autocapture Screenshot: A Step-by-Step Guide
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How to Create a Business Playbook: Best Practices + Examples
How to Create a Business Playbook: Best Practices + Examples
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Save Time & Streamline Processes with Scribe's Pre-Built Operational Level Agreement Template
Save Time & Streamline Processes with Scribe's Pre-Built Operational Level Agreement Template
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Organize Your Tasks with Scribe's To-Do List Template
Organize Your Tasks with Scribe's To-Do List Template
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SOPs for Procurement: How to Use Them to Improve Quality, Consistency & Compliance
SOPs for Procurement: How to Use Them to Improve Quality, Consistency & Compliance
Apr 5, 2023
How to Write an SOP in 8 Steps: Who Should Write SOPs?
How to Write an SOP in 8 Steps: Who Should Write SOPs?
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Free Transition Plan Template
Free Transition Plan Template
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The Top 6 Technical Writing Chrome Extensions in 2025
The Top 6 Technical Writing Chrome Extensions in 2025
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Top 5 Training Manual Chrome Extensions for 2025
Top 5 Training Manual Chrome Extensions for 2025
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Chrome Extensions to Create Step By Step Instructions
Chrome Extensions to Create Step By Step Instructions
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7 Best Workflow Documentation Chrome Extensions
7 Best Workflow Documentation Chrome Extensions
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Top 6 Visual Work Instructions Chrome Extensions in 2024
Top 6 Visual Work Instructions Chrome Extensions in 2024
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Communication Plan: How to Create a Communications Plan Template [+ Examples]
Communication Plan: How to Create a Communications Plan Template [+ Examples]
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Top 10 Software Documentation Chrome Extensions in 2024
Top 10 Software Documentation Chrome Extensions in 2024
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6 Best Process Documentation Chrome Extensions in 2025
6 Best Process Documentation Chrome Extensions in 2025
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15 Best Online User Manual Software Tools for 2025
15 Best Online User Manual Software Tools for 2025
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How to Develop Training Materials That Get Results [& Free Templates]
How to Develop Training Materials That Get Results [& Free Templates]
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What Is a User Manual? How to Create a User Guide Your Customers Will Love
What Is a User Manual? How to Create a User Guide Your Customers Will Love
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6 Test Documentation Templates to Streamline Software Testing
6 Test Documentation Templates to Streamline Software Testing
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What is a User Guide? Everything You Need to Know (+ Examples)
What is a User Guide? Everything You Need to Know (+ Examples)
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10+ Types of Business Documents and Examples You Need in 2025
10+ Types of Business Documents and Examples You Need in 2025
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What Is an Operation and Maintenance Manual & How to Write an O&M Manual
What Is an Operation and Maintenance Manual & How to Write an O&M Manual
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Everything You Need for Confluence Documentation
Everything You Need for Confluence Documentation
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Internal Documentation: Everything You Need to Know (+Tips)
Internal Documentation: Everything You Need to Know (+Tips)
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A Guide to Staff Handbooks + Employee Handbook Template
A Guide to Staff Handbooks + Employee Handbook Template
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7 Checklist Examples to Maximize Productivity at Work & Life [+ Free Template]
7 Checklist Examples to Maximize Productivity at Work & Life [+ Free Template]
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Operations Manual: What It Is & How to Write It (+ Free Templates)
Operations Manual: What It Is & How to Write It (+ Free Templates)
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How to Write an Easy-to-Follow User Manual [+Free Templates]
How to Write an Easy-to-Follow User Manual [+Free Templates]
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How to Write Good Internal Notes
How to Write Good Internal Notes
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Free Operations Manual Templates
Free Operations Manual Templates
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Business Process Documentation: What It Is & How To Document for Success
Business Process Documentation: What It Is & How To Document for Success
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Business Process Design (BPD): Definition & Guide
Business Process Design (BPD): Definition & Guide
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12 Types of Technical Documentation (+ Tips to Scale Document Creation)
12 Types of Technical Documentation (+ Tips to Scale Document Creation)
Oct 13, 2022
Management Reporting — Types, Best Practices & How to Create It
Management Reporting — Types, Best Practices & How to Create It
Oct 12, 2022
Project Documentation Best Practices: How To Write and Manage Your Project Documents
Project Documentation Best Practices: How To Write and Manage Your Project Documents
Oct 11, 2022
8 Project Documentation Challenges (+ Solutions to Solve Them)
8 Project Documentation Challenges (+ Solutions to Solve Them)
Oct 11, 2022
Best Practices for IT Documentation, Templates & Examples
Best Practices for IT Documentation, Templates & Examples
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Business Documents: Types, Examples and How to Write Them
Business Documents: Types, Examples and How to Write Them
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5 Project Documentation Benefits That Will Make You a Believer
5 Project Documentation Benefits That Will Make You a Believer
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What is a Project Scope & How to Write One in 7 Steps [Free Template Inside]
What is a Project Scope & How to Write One in 7 Steps [Free Template Inside]
Oct 3, 2022
What is a Procedure Manual & How to Successfully Create One
What is a Procedure Manual & How to Successfully Create One
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What is Project Documentation? Examples & How to Write Project Documentation
What is Project Documentation? Examples & How to Write Project Documentation
Sep 27, 2022
12 Best Software Documentation Examples to Boost Your Workflow
12 Best Software Documentation Examples to Boost Your Workflow
Sep 8, 2022
7 Instruction Manual Examples That Hit The Mark (& Retain Customers)
7 Instruction Manual Examples That Hit The Mark (& Retain Customers)
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Free Instruction Manuals Templates: Your Secret to Creating User-Friendly Manuals
Free Instruction Manuals Templates: Your Secret to Creating User-Friendly Manuals
Sep 6, 2022
12 Real-Life Technical Documentation Examples to Inspire Your Strategy
12 Real-Life Technical Documentation Examples to Inspire Your Strategy
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7 Proven Technical Documentation Best Practices
7 Proven Technical Documentation Best Practices
Aug 26, 2022
What Is Technical Documentation? Best Practices & Tips
What Is Technical Documentation? Best Practices & Tips
Aug 26, 2022
Benefits of Instruction Manuals: Why You Need Them & 8 Best Practices
Benefits of Instruction Manuals: Why You Need Them & 8 Best Practices
Aug 19, 2022
15 Training Manual Examples You Can Replicate Today
15 Training Manual Examples You Can Replicate Today
Aug 18, 2022
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