See how work really happens, where to improve, and how to drive ROI with Scribe Optimize.
See it in action
Automatically create and share training materials and free your customer teams to build relationships — not repeat themselves.
Trusted by 159,100 customer-facing teams
Create customer-facing guides and scale customer training without scaling headcount. Deliver consistent experiences that accelerate adoption.
Cut down on repetitive requests that drain your team’s bandwidth. Help customers resolve issues quickly with clear, accurate guides.
Centralize knowledge into one source of truth so every customer interaction is valuable, accurate, and builds loyalty at scale.
Uncover and fix inefficiencies in your team’s internal processes so they spend less time on admin work and more time building customer relationships.
use cases
Turn processes into playbooks to train colleagues, assist customers, and drive software adoption.
Use cases
From onboarding new hires to rolling out new software, make sure every workflow — across all your tools — is effortlessly documented.
Onboard customers
Answer support tickets
Train customers
Build self-serve content
Enable internal teams
Create beautiful guides automatically
As you work, Scribe will document your process and create a step-by-step guide.
Answer questions with one click
Answer questions quickly by sharing guides over chat or email.
Redact sensitive data
Automatically redact sensitive data and protect you and your customers.
Add context with voice transcription
Talk as though you were on a live training, and your voice will be transcribed automatically.
Help every customer
Turn any guide into a video to help any customer, regardless of their learning style.
White glove experiences with no effort
Create customized resources in minutes by tailoring existing guides.
