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SOPs

How to create and socialize expert standard operating procedures, plus templates, examples and more.

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New York Life accelerates pace of learning through adoption of Scribe

The insurance giant enabled its employees to reduce time spent manually capturing and searching for process knowledge, freeing them up to focus on higher-level work.

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More case studies

How To Create a Company Policy: Templates and Examples
How To Create a Company Policy: Templates and Examples
Oct 24, 2024
How To Document Company Procedures With Digital SOPs
How To Document Company Procedures With Digital SOPs
Oct 2, 2024
What an SOP Is and How To Create One [+ Examples & Templates]
What an SOP Is and How To Create One [+ Examples & Templates]
Oct 2, 2024
Master SOP Accounting: Streamline and Boost Accuracy for Your Business!
Master SOP Accounting: Streamline and Boost Accuracy for Your Business!
Sep 20, 2024
Understanding Process Documentation: Examples and Benefits
Understanding Process Documentation: Examples and Benefits
Sep 20, 2024
SOP Manuals 101: What Are They and How Do You Write Them?
SOP Manuals 101: What Are They and How Do You Write Them?
Sep 20, 2024
How To Write a Policy: A Guide To Turn Beginners Into Experts
How To Write a Policy: A Guide To Turn Beginners Into Experts
Sep 19, 2024
SOP Formats: Types, Use Cases and Essential Elements
SOP Formats: Types, Use Cases and Essential Elements
Sep 19, 2024
Top 10 Benefits of Using Standard Operating Procedures
Top 10 Benefits of Using Standard Operating Procedures
Sep 19, 2024
6 SOP Software Tools To Streamline Work Processes
6 SOP Software Tools To Streamline Work Processes
Sep 10, 2024
SOPs vs. Work Instructions: Key Differences and Best Practices
SOPs vs. Work Instructions: Key Differences and Best Practices
Sep 10, 2024
5 Free Marketing SOP Templates to Boost Your Business Efficiency
5 Free Marketing SOP Templates to Boost Your Business Efficiency
Aug 23, 2024
SOP vs. Policy: Key Differences Every Leader Should Know
SOP vs. Policy: Key Differences Every Leader Should Know
Aug 23, 2024
Discover What a Troubleshooting Guide Is and How To Build One
Discover What a Troubleshooting Guide Is and How To Build One
Aug 8, 2024
How To Write SOPs (+ 12 Free SOP Templates)
How To Write SOPs (+ 12 Free SOP Templates)
Aug 8, 2024
10 Unique SOP Examples To Inspire Your Processes
10 Unique SOP Examples To Inspire Your Processes
Aug 8, 2024
How to Create a Workflow Diagram in 4 Easy Steps
How to Create a Workflow Diagram in 4 Easy Steps
Mar 5, 2024
What Is a Flowchart?
What Is a Flowchart?
Mar 5, 2024
How Operations Teams Use Scribe
How Operations Teams Use Scribe
Mar 5, 2024
10 Best Steps Recorder Alternatives in 2025
10 Best Steps Recorder Alternatives in 2025
Mar 5, 2024
Business Operations: Build a Winning Strategy
Business Operations: Build a Winning Strategy
Mar 4, 2024
Operations Teams: How to Assemble and Lead a High-Performing Team
Operations Teams: How to Assemble and Lead a High-Performing Team
Mar 1, 2024
Top 7 Camtasia Alternatives To Consider In 2025
Top 7 Camtasia Alternatives To Consider In 2025
Mar 1, 2024
IT Operations Management: Maximize Operational Efficiency
IT Operations Management: Maximize Operational Efficiency
Feb 29, 2024
The Operations Manager Decoded: Role, Skills & New Insights
The Operations Manager Decoded: Role, Skills & New Insights
Feb 23, 2024
Decoding the Truth: 6 Process Improvement Myths
Decoding the Truth: 6 Process Improvement Myths
Jan 4, 2024
Build a Winning Product: 6 Stages of the Product Development Process
Build a Winning Product: 6 Stages of the Product Development Process
Jan 3, 2024
15 Best Document Workflow Software in 2025 For Your Business
15 Best Document Workflow Software in 2025 For Your Business
Sep 27, 2023
5 Leave Management Challenges & How to Overcome Them
5 Leave Management Challenges & How to Overcome Them
Jul 20, 2023
Improving Operational Efficiency for Your Business: A Playbook for 2025
Improving Operational Efficiency for Your Business: A Playbook for 2025
Jul 12, 2023
How to Build Process Flow Templates to Make Your Business More Efficient
How to Build Process Flow Templates to Make Your Business More Efficient
May 15, 2023
What is Cost of Quality (CoQ)? Types & How to Measure It?
What is Cost of Quality (CoQ)? Types & How to Measure It?
Apr 30, 2023
Top 7 Process Management Software of 2024 to Streamline Your Business
Top 7 Process Management Software of 2024 to Streamline Your Business
Apr 23, 2023
Business Process Outsourcing: Examples, Benefits & the Best Way to Get the Most Out of It
Business Process Outsourcing: Examples, Benefits & the Best Way to Get the Most Out of It
Apr 5, 2023
5 Steps to Improve Your Process Efficiency
5 Steps to Improve Your Process Efficiency
Apr 5, 2023
Writing IT SOPs: A Step-by-Step Guide
Writing IT SOPs: A Step-by-Step Guide
Apr 4, 2023
Best Software for BPO Companies in 2025
Best Software for BPO Companies in 2025
Mar 30, 2023
The Best SweetProcess Alternatives for Greater SOPs
The Best SweetProcess Alternatives for Greater SOPs
Mar 28, 2023
The Key Components of a Successful Business Operating System: A Comprehensive Overview
The Key Components of a Successful Business Operating System: A Comprehensive Overview
Mar 23, 2023
What Is Operations Management and Why Is It Important?
What Is Operations Management and Why Is It Important?
Mar 23, 2023
Healthcare Process Improvement: Enhancing Patient Outcomes, Reducing Costs & More
Healthcare Process Improvement: Enhancing Patient Outcomes, Reducing Costs & More
Mar 21, 2023
What Are Operational Processes? Benefits & How To Build One
What Are Operational Processes? Benefits & How To Build One
Feb 17, 2023
Business Process Analyst: Job Description, Duties & Requirements
Business Process Analyst: Job Description, Duties & Requirements
Feb 17, 2023
Revolutionize Your SOPs With These 6 SOP Chrome Extensions
Revolutionize Your SOPs With These 6 SOP Chrome Extensions
Feb 1, 2023
Maximize Efficiency With Our Guide on Procurement Process
Maximize Efficiency With Our Guide on Procurement Process
Jan 18, 2023
6 Process Improvement Documentation Templates to Streamline Operations
6 Process Improvement Documentation Templates to Streamline Operations
Jan 17, 2023
What is a Process Owner? Definition & Responsibilities
What is a Process Owner? Definition & Responsibilities
Jan 12, 2023
Making the Most of Your SOP Distribution Plan: 4 Step Guide
Making the Most of Your SOP Distribution Plan: 4 Step Guide
Jan 1, 2023
SOPs in Manufacturing: The Road to Efficiency
SOPs in Manufacturing: The Road to Efficiency
Jan 1, 2023
What Is SOP for Project Management? Samples, Tips & Guidelines
What Is SOP for Project Management? Samples, Tips & Guidelines
Dec 31, 2022
What are Business Procedures, Processes & Standards? Differences & Examples You Need to Know
What are Business Procedures, Processes & Standards? Differences & Examples You Need to Know
Dec 29, 2022
8 Types of Business Processes & How They Fuel Your Growth
8 Types of Business Processes & How They Fuel Your Growth
Dec 28, 2022
Process Improvement Job Description: Responsibilities & Requirements
Process Improvement Job Description: Responsibilities & Requirements
Dec 28, 2022
7 Process Improvement Interview Questions You Need to Ask Candidates
7 Process Improvement Interview Questions You Need to Ask Candidates
Dec 27, 2022
8 Tips to Streamline Processes & Improve Workflows
8 Tips to Streamline Processes & Improve Workflows
Dec 22, 2022
6 Simple Steps to Creating Business Process Flow Diagrams
6 Simple Steps to Creating Business Process Flow Diagrams
Dec 20, 2022
How to Write Clear & Effective Social Media SOPs
How to Write Clear & Effective Social Media SOPs
Dec 16, 2022
What is Process Manufacturing: All You Need to Know
What is Process Manufacturing: All You Need to Know
Dec 1, 2022
15 Must-See Process Improvement Metrics
15 Must-See Process Improvement Metrics
Nov 30, 2022
A-Z Guide to Business Process Management: Everything You Need to Know
A-Z Guide to Business Process Management: Everything You Need to Know
Nov 30, 2022
What Is a Business Process? Creating Effective Business Processes
What Is a Business Process? Creating Effective Business Processes
Nov 29, 2022
Business Process Reengineering: How to Make Your Company More Efficient
Business Process Reengineering: How to Make Your Company More Efficient
Nov 29, 2022
What is Process Mapping? A Step-by-Step Guide
What is Process Mapping? A Step-by-Step Guide
Nov 29, 2022
How to Use Workflow Analysis to Create a Better Workflow Design
How to Use Workflow Analysis to Create a Better Workflow Design
Nov 29, 2022
5 Simple Methods to Measure Effectiveness of Training
5 Simple Methods to Measure Effectiveness of Training
Nov 29, 2022
The Secret Sauce to Success: Business Process Improvement
The Secret Sauce to Success: Business Process Improvement
Nov 28, 2022
The 7 Steps of Process Automation
The 7 Steps of Process Automation
Nov 28, 2022
How To Effectively Document Procedures (With Examples)
How To Effectively Document Procedures (With Examples)
Nov 22, 2022
7 Types of Employee Training Programs (+ a Framework for Achieving ROI)
7 Types of Employee Training Programs (+ a Framework for Achieving ROI)
Nov 21, 2022
What Is a Continuous Process Improvement Model? [Benefits & Strategies]
What Is a Continuous Process Improvement Model? [Benefits & Strategies]
Nov 21, 2022
What is Business Process Automation (BPA)?
What is Business Process Automation (BPA)?
Nov 10, 2022
7 Steps to Process Improvement for Better Workflows
7 Steps to Process Improvement for Better Workflows
Nov 10, 2022
What is an Operational Plan? A Complete Playbook (+ Examples, Tips & More)
What is an Operational Plan? A Complete Playbook (+ Examples, Tips & More)
Nov 9, 2022
Process Improvement Methodologies: 7 Key Techniques You Need to Know
Process Improvement Methodologies: 7 Key Techniques You Need to Know
Oct 31, 2022
What is Consulting for Process Improvement? Everything you Need to Know
What is Consulting for Process Improvement? Everything you Need to Know
Oct 28, 2022
What is Process Improvement? Methodologies, Tips + Templates
What is Process Improvement? Methodologies, Tips + Templates
Oct 27, 2022
The Key to Efficiency: Standard Operating Guidelines & Why They're Crucial To Your Business
The Key to Efficiency: Standard Operating Guidelines & Why They're Crucial To Your Business
Oct 25, 2022
Workflow vs. Process: How to Streamline Business Operations
Workflow vs. Process: How to Streamline Business Operations
Oct 25, 2022
How to Create Standard Operating Procedures for Remote Teams
How to Create Standard Operating Procedures for Remote Teams
Oct 24, 2022
What Are Business Process Flows & Why Should You Care?
What Are Business Process Flows & Why Should You Care?
Oct 20, 2022
Process Improvement Cycle: What’s PDCA & How to Apply It
Process Improvement Cycle: What’s PDCA & How to Apply It
Oct 17, 2022
Method of Procedure: Templates to Build Processes — Easily! 
Method of Procedure: Templates to Build Processes — Easily! 
Sep 22, 2022
15 Best Workflow Documentation Software in 2024
15 Best Workflow Documentation Software in 2024
Sep 19, 2022
15 Free Policy and Procedure Templates
15 Free Policy and Procedure Templates
Sep 19, 2022
How to Write a Procedure in 6 Steps
How to Write a Procedure in 6 Steps
Sep 16, 2022
The 8 Important KPIs for Training That Every HR Manager Should Measure
The 8 Important KPIs for Training That Every HR Manager Should Measure
Sep 6, 2022
Procedures vs. Work Instructions — Learn how You Can Leverage Both for Your Organization
Procedures vs. Work Instructions — Learn how You Can Leverage Both for Your Organization
Aug 30, 2022
Got Marketing SOPs? Here's Why You Need Them.
Got Marketing SOPs? Here's Why You Need Them.
Aug 11, 2022
5 Ways to Make Your Accounting Process More Efficient
5 Ways to Make Your Accounting Process More Efficient
Jul 15, 2022
10 Best Business Process Documentation Software [2025]
10 Best Business Process Documentation Software [2025]
Jul 13, 2022
How to Write SOPs for Business Processes
How to Write SOPs for Business Processes
Jul 11, 2022
What is Workflow Automation, & Why is it Important?
What is Workflow Automation, & Why is it Important?
Jun 30, 2022
Top 7 SOP Challenges: How to Prevent and Resolve Issues
Top 7 SOP Challenges: How to Prevent and Resolve Issues
May 7, 2022
How to Ensure Compliance Using SOPs
How to Ensure Compliance Using SOPs
Apr 28, 2022
How to Use HR SOPs: Essentials, Advantages, and How to Create One
How to Use HR SOPs: Essentials, Advantages, and How to Create One
Apr 25, 2022
Discover the Purpose And Scope For SOPs With Our Easy Guide
Discover the Purpose And Scope For SOPs With Our Easy Guide
Apr 20, 2022
9 Best Standard Operating Procedures (SOP) Software in 2025
9 Best Standard Operating Procedures (SOP) Software in 2025
Apr 18, 2022
How to Write an SOP in 8 Simple Steps
How to Write an SOP in 8 Simple Steps
Apr 15, 2022
How to Implement Standard Operating Procedures: 5 Tips for Making Them Stick
How to Implement Standard Operating Procedures: 5 Tips for Making Them Stick
Apr 14, 2022
Why Are Standard Operating Procedures Important?
Why Are Standard Operating Procedures Important?
Apr 13, 2022
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