Specialized intelligence platform

Scribe helps companies harness, own & compound their specialized intelligence, so every time work happens, every employee and agent gets better.

Trusted by 94% of the Fortune 500

AI knows everything, except how your company runs.

Generic AI doesn't know how your team closes a deal, resolves a ticket, or gets anything across the finish line. That knowledge isn’t codified in any system.

Your systems see the business, not how work happens across it.

LLMs know the world, not how your company actually works.

AI agents lack the context to work the way your best people would.

What is specialized intelligence?

Specialized intelligence is how work really gets done at your organization
It’s the judgment calls, exceptions, workarounds, and better ways of working that make teams and companies run.

It’s why the same process can take 2 days or 7

The difference is the small judgment calls people make along the way, like knowing to get ahead of security reviews before the formal process even begins.

The best teams know when not to follow the playbook

They recognize the exceptions early and know what to do next. For example, when experienced support teams recognize the signals that mean a case needs attention before it escalates.

A workaround makes the workflow faster

Some team members discover a better way of doing something, but the official process never gets updated.

Distill work activity into specialized intelligence
Scribe is centrally deployed and embedded in each organization’s workflows. See exactly how work gets done, and what the optimal way of doing it would be, without a six-month discovery project, consulting engagement, or people stopping work just to capture it.

Capture how work actually happens

Automatically detect workflows across teams & business applications, without interviews, surveys, or manual documenting.

Improve the way work gets done

See variations, inefficiencies, and better ways of working so you know what to standardize, improve, or automate.

Make every workflow improve the next

Put the best ways of working to use across teams and agents, and keep that intelligence current as work evolves.

Scribe Optimize gives our teams the visibility and insights to do our best work, every day. No other platform exists that can deliver this level of understanding.”

Brian Williams

Head of Continuous Improvement

Security and compliance, built in

Control what gets captured

Only capture apps your admins approve. Add or remove anytime.

Enhanced data protection

Automatically redact sensitive data, restrict domains, and whitelist IPs.

Granular access control

Give each team access to only what they need. Control sharing with workspaces and permissions.

Built-in compliance

Meet global privacy laws and security standards, including SOC 2, GDPR, HIPAA, and FERPA.