Use cases

Show how it's done. For every team, every process, and every AI agent.

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Trusted by 94% of the Fortune 500

Every team has a “how do I…?” problem. Scribe answers it once, so nobody has to answer it again.

Every team. Any use case.

Built for every workflow

Loved by every department

Document & train

Document it once. Then answer every question with a link, not a meeting.

Document processes & SOPs

Capture any process and get a step-by-step guide with text and screenshots in seconds. Sensitive information is redacted automatically.

Answer questions & train teammates

Turn every “how do I…?” into a shareable guide. Fill the gaps in formal training so teammates can learn on their own.

Onboard new hires

Give every new hire a ready-made library of how-tos from day one, so they ramp faster and your experts get their time back.

Train customers

Send a guide instead of running another live session. Speed up customer onboarding and adoption, and answer support questions before they become tickets.

Explore Scribe Capture

Roll out anything. Then find what to improve next.

Implement new software

Rolling out a CRM, ERP, billing or project tool? Capture guides as your experts work, so everyone is ready on go-live day.

Find what to automate

Scribe Optimize captures workflows across approved apps and ranks automation opportunities by real hours saved, not guesses.

Drive AI transformation

Turn an AI mandate into a data-backed roadmap, and prove ROI on every automation and AI initiative.

Power AI agents

Connect Scribe to your AI assistants and agents via MCP or API, so they work from how your business actually runs.

Put help where work happens. Guide anyone through any workflow, in any language.

Launch on-screen walkthroughs

Turn any guide into an on-screen walkthrough in one click. No setup or technical work required.

Speak every team’s language

Translate your guides so global teams can follow. Use one guide, instead of one per language.

Put help exactly where they need it

Pin guides to any UI element in any web app. Guidance appears exactly where work happens.

Trusted by 600,000 organizations for every use case

Scribe is bridging the knowledge transfer gap in ways I only dreamed were possible.”

Perry Thomas
Business Processes

We are using Scribe to capture workflows across teams, creating the context layer behind our operations.”

Lily Yan
Director of Business Process Architecture

AI has a lot of potential, but it needs context. Documentation is the foundation for that — and Scribe helped us finally get that part right.”

Stacy Rodabaugh
VP of IT

Autocapture comes at the perfect time for us — it can self-document our applications as we're testing and demoing them to our users, so it essentially makes our new applications self-documenting."

Drew Johnson
Director of Business Applications at KLN Family Brands

Frequently asked questions

Teams use Scribe to document processes and SOPs, train teammates and customers, onboard new hires, roll out new software, and give AI agents the context they need. Scribe Optimize also shows you which workflows to improve or automate.

Turn on Scribe and do the process the way you normally would. Scribe captures each step and turns it into a guide with written instructions and screenshots. With Autocapture, you don't even need to press start or stop.

Scribe is used across IT, Operations, Finance & Accounting, HR & L&D, customer-facing teams, and AI & Automation. It's trusted by 94% of the Fortune 500.

Yes. Share guides with a link, export them to your preferred format, or surface them in your wiki, knowledge base, or AI assistant. You can also turn any guide into an on-screen walkthrough.

Yes. Scribe is SOC 2 Type II, HIPAA, FERPA, and GDPR compliant. Admins can enforce redaction of sensitive data, domain controls, and IP whitelisting across the organization.

Security and compliance, built in

More about security

Protect sensitive data

Admins set policies once. Scribe enforces redaction, domain controls, and IP whitelisting across your org.

Meet every compliance standard

SOC 2 Type II, HIPAA, FERPA, and GDPR compliant from day one.

Scale with confidence

Roll out across your org with granular workspace controls. Each team sees only what's relevant to them.

Trusted by 94% of the Fortune 500