guide me

Like having an expert,
right on your screen.

Guide Me turns any workflow into a live walkthrough on your screen, so you always know what to do next.

Trusted by 94% of the Fortune 500 and 5 million users globally

How it works

Guidance on demand.

Guide Me turns any Scribe into an interactive, on-screen walkthrough — taking people through the process, one step at a time.

Capture the process

Click start capture and work through a process as usual. Scribe automatically creates a step-by-step guide from what you did. No extra work required.

Share the guide with anyone

Share as a link, embed into the tools you already use, or let Scribe recommend relevant guides in the sidebar as you work. Teams and clients can find help the moment they need it.

Follow along, live on your screen

Instructions appear on the screen as people work through the process, clearly showing the next action. No context-switching, no guessing what comes next.

the problem

Keeping up with work can feel impossible.

New tools. Changing teams. AI features launched every week. Work is more complex than ever — and nobody has time to stop and learn.
Guide Me puts the training right in the flow of work. Interactive guidance takes people through processes at their own pace.

No more sitting through a long video to find the 2 minutes that matter

No more interrupting the person who knows how

No more switching between instructions and the actual work

No more relying on memory to get it right

the solution

Help right when you need it

Guide Me delivers instant, in-context help for the moments that slow people down — whether it's unfamiliar software, a changed process, or a task they haven't done in months.

Mid-task in unfamiliar software
Someone needs to do something they rarely do. They need the answer right now

— not after finding a video or waiting for a reply.
A process that just changed
The old way doesn't work anymore. The new way isn't obvious.

Guide Me walks them through what's different, step by step.
Something they've only done once before
They did it six months ago. They can't quite remember.

Guide Me takes them through it again like it's the first time.

Why Guide Me

Help that's there before anyone has to ask.

Scribe Guide Me

Video

Docs

In Person

Guidance appears inside the work, as you do it

Help surfaces automatically in the sidebar — no searching needed

Skip straight to the step you actually need

Update the Scribe once, everyone gets the new version immediately

Re-record

Re-write

Anyone can flag a confusing or inaccurate step

Why Guide Me

Help that's there before anyone has to ask.

Onboarding new hires

Give every new starter a live walkthrough for every tool and process they need — so they can get things done independently from the moment they arrive.

Self-serve guidance from day one

Consistent experience for every person, every time

Reduce time-to-productive, not just time-to-trained

30%

reduction in
onboarding time*

Software training

When a new tool lands or a platform updates, Guide Me walks everyone through it inside the actual software — no slides, no video, no follow-up meetings.

Works inside any browser-based or desktop application

No extra installs needed for end users

Scale training across hundreds of people at once

67%

faster at
finding answers*

Process changes

Update the Scribe and the walkthrough is available immediately — no version chaos, no wondering if people got the memo.

Updates available to everyone immediately

People follow the new way from day one of the change

No chasing threads or wondering who saw what

35 hrs

saved per person,
per month*

Compliance & SOPs

Guide Me walks people through compliance-critical processes step by step, inside the actual workflow — reducing the gap between knowing the process and doing it correctly.

Reduce human error in regulated workflows

Consistent execution across every person

Works alongside your existing compliance stack

98%

of teams make fewer mistakes*

Over 5 million users across 600,000 organizations
can't imagine work life without Scribe.

Recognized by leading voices

enterprise Ready

The standard for centralizing processes

Redact sensitive data

Document key processes without worrying about exposing sensitive data.

Ensure enterprise-grade security

Meet your organization’s security requirements with built-in data protection and controls.

Stay compliant

Scribe meets SOC 2 Type II, HIPAA, CCPA, and other rigorous industry standards.

Frequently asked questions

Capture is how you build the guide — work through a process as normal and Scribe automatically documents every step with screenshots and instructions. Guide Me is what happens next. Once a process is captured, Guide Me turns it into a live, on-screen walkthrough so anyone can follow along inside the actual software, step by step. Capture creates the knowledge. Guide Me delivers it.
A video plays on a separate screen — you pause, try to remember, switch, and do. Guide Me appears inside the application itself. The guidance moves with you as you complete each step. There's no rewinding, no context-switching, and no gap between reading an instruction and doing it.
Yes — and it's one of the strongest use cases. Build a library of Guide Me walkthroughs for every tool, process, and workflow a new hire needs to know. They self-serve from day one, getting live on-screen guidance instead of interrupting a colleague every time they hit a step they're unsure about.
Guide Me works with any workflow captured using Scribe. The Chrome and Edge extensions capture browser-based apps. The desktop app (Pro and Enterprise plans) captures any Windows or macOS application — including Salesforce, SAP, internal systems, and more.
Guide Me is available across Scribe plans. Get started free to explore, and upgrade to Pro or Enterprise for advanced capabilities including desktop capture, team management, and SSO. See full details at scribe.com/pricing.
Most teams capture their first Scribe in under 15 minutes. Turn on Scribe, walk through the process once, and stop. Scribe automatically generates the step-by-step guide. That Scribe immediately works with Guide Me — no additional setup needed.
Recapture the Scribe in minutes. The updated Guide Me walkthrough is live immediately. You can also edit individual steps directly in the Scribe editor without recapturing. Everyone gets the updated version the moment they next use Guide Me.
For browser-based Guide Me walkthroughs, users need the Scribe Chrome or Edge extension. For desktop app walkthroughs (Pro/Enterprise), they need the Scribe desktop app. Both are quick to install. Visit the Scribe support portal for setup guides.