Optimize
Agents
5
Your organization relies on process guides. You use them to onboard hires and retrain existing employees when ways of working change. You reference them when designing future-state workflows or when modeling current ones in new software. And you compile them into the SOPs that outline the best practices to keep your business compliant.
No matter how valuable, documenting your company’s processes is time-consuming, and if your teams don’t have the bandwidth for this work, they may rush through it or forgo it altogether. Incomplete or erroneous documentation leads to operational mistakes that can cost a business.
As a solution, teams turn to automated documentation tools that accurately capture processes as users perform them, generating shareable how-tos with minimal human effort.
Scribe and Guidde, two leading AI documentation platforms, approach this work in unique ways. Here, we’ll explore the key features of both platforms and what to consider when choosing between them.
What is Scribe?
Scribe is a Workflow AI platform that records processes as users perform them, automatically creating step-by-step guides complete with screenshots and annotations.
Scribe captures web processes through a browser extension and non-web processes through its downloadable desktop tool. Both run quietly in the background of your work.
Scribe's shareable guides can be exported as PDFs or HTML, or embedded in a wiki or help center. You can also take a static guide and turn it into slides, a movie, or a scroll. Any time you re-capture a process, Scribe automatically updates guides across all instances. This way, your team always has access to the most up-to-date information.
What is Guidde?
Guidde is an AI-powered video documentation tool that records on-screen processes. Outputs include a structured transcription that supports a step-wise, narrative walkthrough. You can also add AI voiceovers to your video guides in multiple languages, facilitating comprehension across a global team.
Scribe vs. Guidde: Feature comparison at a glance
<style>
.feature-table {
width: 100%;
border-collapse: collapse;
font-family: inherit;
font-size: 14px;
}
.feature-table th,
.feature-table td {
padding: 10px 16px;
border-bottom: 1px solid #e5e7eb;
vertical-align: middle;
}
.feature-table td:first-child {
text-align: left;
color: #374151;
}
.feature-table th:not(:first-child),
.feature-table td:not(:first-child) {
text-align: center;
width: 130px;
}
.feature-table thead th {
background-color: #f9fafb;
font-weight: 600;
font-size: 13px;
color: #374151;
border-bottom: 2px solid #e5e7eb;
}
.feature-table tbody tr:hover {
background-color: #f3f4f6;
}
/* Section header rows */
.section-row td {
background-color: #111827;
color: #ffffff;
font-weight: 700;
font-size: 11px;
letter-spacing: 0.08em;
text-transform: uppercase;
padding: 8px 16px;
border-bottom: none;
}
/* Scribe column highlight */
.col-scribe {
background-color: #eff6ff;
}
.feature-table thead th.col-scribe {
background-color: #dbeafe;
}
/* Symbols */
.check {
display: inline-flex;
align-items: center;
justify-content: center;
width: 24px;
height: 24px;
background-color: #dcfce7;
border-radius: 50%;
color: #16a34a;
font-size: 13px;
font-weight: 700;
}
.cross {
display: inline-flex;
align-items: center;
justify-content: center;
width: 24px;
height: 24px;
background-color: #fee2e2;
border-radius: 50%;
color: #dc2626;
font-size: 14px;
font-weight: 700;
}
.dash {
color: #d1d5db;
font-size: 18px;
line-height: 1;
}
/* Tier badges */
.badge {
display: inline-block;
padding: 2px 8px;
border-radius: 4px;
font-size: 11px;
font-weight: 600;
white-space: nowrap;
}
.badge-pro {
background-color: #ede9fe;
color: #5b21b6;
}
.badge-business {
background-color: #fef3c7;
color: #92400e;
}
.badge-enterprise {
background-color: #fee2e2;
color: #991b1b;
}
.badge-smart {
background-color: #dcfce7;
color: #166534;
}
</style>
<table class="feature-table">
<thead>
<tr>
<th>Feature</th>
<th class="col-scribe">Scribe</th>
<th>Guidde</th>
</tr>
</thead>
<tbody>
<!-- CAPTURE -->
<tr class="section-row">
<td colspan="3">Capture</td>
</tr>
<tr>
<td>Browser capture (free)</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="check">✓</span></td>
</tr>
<tr>
<td>Desktop capture</td>
<td class="col-scribe"><span class="badge badge-pro">Pro+</span></td>
<td><span class="badge badge-business">Business+</span></td>
</tr>
<tr>
<td>Mobile capture</td>
<td class="col-scribe"><span class="badge badge-pro">Pro+</span></td>
<td><span class="cross">✕</span></td>
</tr>
<tr>
<td>Multi-tab capture</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="check">✓</span></td>
</tr>
<!-- OUTPUT STYLE -->
<tr class="section-row">
<td colspan="3">Output style</td>
</tr>
<tr>
<td>Text + screenshot</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="check">✓</span></td>
</tr>
<tr>
<td>Video</td>
<td class="col-scribe"><span class="dash">—</span></td>
<td><span class="check">✓</span></td>
</tr>
<tr>
<td>PDF</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="badge badge-pro">Pro+</span></td>
</tr>
<tr>
<td>Confluence / Notion embed</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="check">✓</span></td>
</tr>
<!-- AI & VOICE -->
<tr class="section-row">
<td colspan="3">AI & Voice</td>
</tr>
<tr>
<td>AI-generated step descriptions</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="check">✓</span></td>
</tr>
<tr>
<td>AI voiceover</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="badge badge-pro">Pro+</span></td>
</tr>
<tr>
<td>AI avatar / presenter</td>
<td class="col-scribe"><span class="cross">✕</span></td>
<td><span class="check">✓</span></td>
</tr>
<tr>
<td>Voice transcription</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="cross">✕</span></td>
</tr>
<tr>
<td>Language translation</td>
<td class="col-scribe"><span class="badge badge-enterprise">Enterprise</span></td>
<td><span class="badge badge-pro">Pro+</span></td>
</tr>
<tr>
<td>Improved workflows with AI</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="cross">✕</span></td>
</tr>
<!-- EDITING -->
<tr class="section-row">
<td colspan="3">Editing</td>
</tr>
<tr>
<td>Annotations & shapes</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="check">✓</span></td>
</tr>
<tr>
<td>Sensitive data redaction (manual)</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="check">✓</span></td>
</tr>
<tr>
<td>Auto redaction</td>
<td class="col-scribe"><span class="badge badge-smart">Smart Blur</span></td>
<td><span class="badge badge-enterprise">Enterprise</span></td>
</tr>
<tr>
<td>Step transitions & animations</td>
<td class="col-scribe"><span class="cross">✕</span></td>
<td><span class="check">✓</span></td>
</tr>
<tr>
<td>Version history</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="check">✓</span></td>
</tr>
<!-- DOCUMENTATION -->
<tr class="section-row">
<td colspan="3">Documentation</td>
</tr>
<tr>
<td>Multi-process docs (Pages / SOPs)</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="cross">✕</span></td>
</tr>
<tr>
<td>Step limit</td>
<td class="col-scribe">200 (soft)</td>
<td>100 (hard)</td>
</tr>
<!-- BRANDING & ADMIN -->
<tr class="section-row">
<td colspan="3">Branding & Admin</td>
</tr>
<tr>
<td>Brand kit</td>
<td class="col-scribe"><span class="badge badge-pro">Pro+</span></td>
<td><span class="badge badge-pro">Pro+</span></td>
</tr>
<tr>
<td>Analytics & engagement tracking</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="badge badge-business">Business+</span></td>
</tr>
<tr>
<td>Role-based access control</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="check">✓</span></td>
</tr>
<tr>
<td>Free plan</td>
<td class="col-scribe"><span class="check">✓</span></td>
<td><span class="check">✓</span></td>
</tr>
</tbody>
</table>
✓ = included ✗ = not available Pro+ / Business+ / Enterprise = available on that plan and above
Scribe vs. Guidde: Feature and strength deep dive
Both Scribe and Guidde help teams quickly create accurate, user-friendly process guides, but Scribe focuses on step-by-step, shareable documents, while Guidde generates video walkthroughs and storyboards. Given each tool's different approach, its core features and strong points vary. Here's how.
Setup and ease of use
Both Guidde and Scribe are easy enough to use for your teams to begin documenting processes with minimal ramp-up. The setup and use of either are similar: you install the browser extension or download the desktop platform and record your workflow. The tool then turns that capture into a polished guide.
However, Scribe's user interface is more straightforward than Guidde's, with just the basic, intuitive editing tools you need to make minor adjustments to outputs (like step merges or deletions). Guidde has a wider set of editing features, and with this breadth comes a steeper learning curve. Some users also report that Guidde's heavier toolset slows down their browser.
When selecting a tool, it's important to assess ease of use as it's a precursor for user adoption. If teams can't learn to use an AI-generated documentation fast, they may not see the value in using it at all and revert to manual processes.
Capture functionality
Both Scribe and Guidde follow a similar capture process: hitting start, performing a workflow, and hitting stop when you’re done. That said, each tool's flow differs in the following ways.
When you start capturing on Scribe, it gets straight to work detecting clicks and typed entries. It also tracks page changes as you toggle between browser tabs or other interfaces, generating a step-by-step flow. When you launch Guidde, a recording toolbar appears on your screen, with buttons for starting and stopping your recording or performing in-the-moment edits, like taking additional screenshots or repositioning the framing.
When you complete capture, Scribe automatically outputs a polished, shareable guide. Guidde takes you to a new tab where you can edit the output, adding an AI avatar or voice or performing other changes, like adding transitions.
Scaling capture to longer processes
Scribe supports long workflow capture. The tool will stop auto-capturing if you've exceeded 200 steps because it thinks you've likely forgotten to hit stop, but it doesn't explicitly bar you from recording as long a guide as you'd like. Guidde, however, has a hard 100-step limit, meaning that you'll have to make multiple guides when documenting longer workflows.
How capture affects documentation accuracy and polish
Both Guidde and Scribe create polished, visually-friendly guides, but Scribe wins on accuracy. Users find that Guidde sometimes generates unwanted steps that they later have to delete, while Scribe's Document Object Model (DOM) access on its browser capture extension faithfully records on-screen movements, like clicks and toggles.
Export formats
If you need process documentation in a particular format, the tool that offers that output style is your best choice.
Both Scribe and Guidde support shareable links and embeds, which automatically appear in team spaces like Confluence and Notion. You can export PDFs from either, too, but this feature is locked behind Guidde's more expensive plans, whereas it's free for all Scribe users. Scribe also supports Markdown exports, while Guidde doesn't. This is an inherent limitation of a video-driven screen recording platform like Guidde, since exports aren't text-based, and therefore, aren't Markdown-friendly.
Editing, design, and customization
Scribe is built for simple, accurate text-and-image-based documentation. So, Scribe has a streamlined set of editing tools rather than a complex suite of them, as video-tool Guidde does.
Both tools allow you to:
- Edit text
- Translate text
- Annotate or crop screenshots
- Change the annotation color
- Redact or blur sensitive information
- Restructure steps
- Apply styling from your brand kit
Guidde also has video-centric editing features, like:
- Adding AI voiceovers (including in different languages)
- Creating an AI avatar
- Creating video transitions
- Merging and splicing clips
Collaboration
Up-to-date documentation only serves your team if they can find it when they need it. Here's how each platform stores guides and manages collaboration.
Scribe is a workspace, and users can save and search for shared and private documents within it. Your team and the external parties you invite can access shared tutorials.
Guidde has channels, which are searchable content hubs users dedicate to a specific team or topic. Users can brand these hubs and adjust the access settings, making them either private or shared.
For commenting permissions, Guidde's are role-based, while Scribe enables users to toggle commenting on and off at the guide level. Guidde also has role-based editing access, while Scribe uses tailored sharing controls that allow guide creators to extend this permission company-wide or only to specific people.
Analytics
Scribe and Guidde both offer the following basic analytics to help you understand how frequently and intensively people review guides. A drop-off in interaction can signal irrelevant or confusing tutorial information that needs updating, so tracking these analytics can spur improvements.
- Views: Scribe tracks guide view counts by month, and Guidde tracks loads (when a video is opened) and views (when a video is played for over five seconds).
- Completion rate: Scribe shows the completion rate for each document, whereas Guidde pulls the average percentage watched across all views of a guide.
- Last viewed: Guidde shows who viewed a video tutorial and when. It also provides information on the source they used to access the guide.
Pricing and best-fit scenarios
Scribe and Guidde both have tiered pricing, wherein the higher the tier, the more complete feature access. Two key considerations to be aware of as you budget are Scribe's seat minimum and Guidde's feature limits.
Scribe's Teams pricing, which gives you ample feature access at an affordable monthly rate, is designed for groups that inherently surpass the five-seat-minimum for the package. Individuals are better suited to smaller packages like the Basic free plan or the Pro Personal plan, which provide ample tools for personal use without the collaborative features teams need.
Guidde's Pro plan is one of the more accessible tiers, but "Pro" is not a synonym for "business." Pro is instead an entry-level best for individual users or small teams. Larger organizations are likely to need access to features like AI voiceover and analytics, which are gated on Guidde’s two superior plans, Business and Enterprise.
Accurately capture workflows with Scribe
Guidde and Scribe solve a similar pain point in different ways. Guidde delivers narrated, branded video tutorials, while Scribe generates and stores shareable step-by-step, text-and-screenshot documentation.
Explore Scribe for free and see how it can transform your team's documentation processes, improving accuracy and saving you time.
FAQs
Is Scribe or Guidde better for SOP documentation?
Scribe. Its text and screenshot format is designed for SOP-style documentation and step-by-step guides that non-technical employees can follow. Guidde's video output is better suited to training content where seeing an action matters more than reading step-by-step instructions.
How do Scribe and Guidde compare on price for small teams?
Scribe's five-seat Teams plan shares a comparable price point with Guidde's Business plan. Small teams that don't need all of the functionality of these organizational options can opt for either platform's free tier.
Can either tool keep documentation current when software changes?
Yes, and Scribe makes this process easy, automating most of it. When a workflow changes, simply re-capture it, and Scribe will push out changes to existing guides wherever they're embedded, ensuring your team always has the most up-to-date references. Editing existing tutorials with Guidde is a more time-consuming, manual process, as users must adjust steps in the video editor.
